POSITION DESCRIPTION

Under the administrative supervision of the Senior manager for Programs and partnerships, the incumbent provides assistance in managing the English language, professional skills training, test preparation, and overall implementation and administrative operations of Amideast’s English language programs as well as other donor-funded development, workforce and youth-focused programs. S/He supports the marketing activities & development efforts of the department, leads curriculum development & assessment planning under the guidance of the Senior manager for Programs and partnerships, the Country Director and Amideast’s regional experts, supports strategic field office objectives through cross-departmental coordination, performance evaluation of team staff and developing business plans, proposals and business positioning in line with market trends and projected funding opportunities.

RESPONSIBILITIES

Main Duties:

Strategic Management and Business Development (20%)

Support the Senior manager for Programs and partnerships and the Country Director in ensuring that Amideast and departmental objectives are met
Lead in technical aspects of business development of language and professional training programs and courses
Maintain active sheets documenting key partnerships, donors, and major clients for EL and training
Lead on and establish best practices in recruitment of teachers, in addition to on-boarding, performance management and supervising teachers, and EL consultants to ensure successful delivery of quality language and training programs
Conduct formal annual performance evaluation of the roster of trainers and teachers which Amideast contracts, their expertise areas and ensures growing the roster of trainers, teachers and subject matter experts in the areas in which Amideast works
Ensure strategic business development visits and client needs assessment exercises are carried out to ensure active partnerships remain strong, with a steady flow of contracts
Contribute to the business development efforts of the senior manager and country director by providing technical knowledge on market trends, needs of target groups and insights from implementation of EL and institutional development courses under his/her portfolio
Demonstrate flexibility and willingness to comply fully with Amideast requirements, and address changes as requested by clients
Other tasks requested by direct line manager, and/or Country Director
EL Training and Program Implementation Supervision (50%)

Contributes to language, teacher and teaching quality assurance working with related project managers and/or coordinators in managing Amideast programs in Jordan’s law enforcement, security, intelligence, and armed forces sector
Support EL quality and instructional oversight of new EL-programs that are donor funded in ensuring completion of the following:
Appropriate and relevant teacher selection and recruitment that aligns with client, donor and beneficiary needs
Construct a quality assurance framework highlighting the spot checks, milestones and evaluation tools and mechanisms
Execute QA checks, and coordinate with project point of contact in the department for the collection of language MEAL reporting requirements working with the SM, program teams and regional staff as needed
Review EL portfolio program reports for approval by SM and/or regional and HQ teams
Supervise the EL officer and EL coordinator’s work on the portfolios of public cycles for EL and training courses
Provide performance and instruction enhancement guidance to teachers as a result of periodic class observations.
Review and approve public cycle enrollments, and other program implementation processes, in conjunction with staff assistants, officers and coordinators
Ensure periodic student reports are shared by teachers across the department’s portfolio in line with the contractual and student-learning obligations for donor-funded and public courses.
Support program growth by attending key partner meetings, and managing stakeholder’s donor reporting, budget development, financial management, proposal development and general business development
Oversee implementation of donor funded EL educational programs and grants, including English language training, and teacher training, to ensure timely planning, implementation, quality assurance, M&E, reporting and stakeholder management
Ensure for courses, where Amideast incurs material development expenses to teachers and trainers to approve and review all developed materials and archive them into the SharePoint and updates the library of materials/courses that are developed at Amideast
Identify and procure/select professional development opportunities to address instructor development needs
Lead on identifying large EL grants with UN agencies, embassies, and other multilateral or donor agencies
Contribute to drafting of proposals and budgets for these new business development opportunities for the EL services
Develop working with regional team members and under the supervision of the SM, hybrid and online courses for Amideast’s EL, testing preparation and other training courses.
Ensure advertisement and website content are regularly updated with the relevant IT and platform management teams.
QA, MEAL and Reporting (15%)

Lead in coordinating quality assurance activities; includes program and outline reviews, test reviews, student achievement tracking, and timely reporting to external clients
Ensure through working under the supervision of the SM, and supervising the EL Officer and ELID Coordinator in finalizing EL and training annual performance reports depicting key statistical data, demographics of clients and customers
Ensure strong cooperation with the regional director for EL and other regional directors, to enable Amideast Jordan to implement any new practices, curricula and/or procedures for EL teaching and training delivery including blended, online and in-person courses and curricula
Summarize based on market insights and stakeholder engagement exercises, new products and courses which Amideast could explore for English language, testing preparation, conversation, project management or other courses
Staff and Trainers’ Management (15%)

Conduct appraisal, evaluation, and professional development of program team members, trainers, teachers and EL consultants
Review continuously the performance of teachers, and the teaching methods used against requirements of students, donors and clients
Ensure the department’s standard operating procedures (SOPs) are implemented and conduct annual reviews to ensure they are well aligned and updated to satisfy the needs of the department’s work, inter-departmental cooperation with customer services, marketing and finance.
Ensure that the department circulates schedules, class cycles and announce them to the public through working with the social media and marketing teams
Demonstrate professional behavior
Guide staff who are supervised regularly, to ensure that quality standards are met, clients and customers are appropriately and positively engaged
QUALIFICATIONS AND SKILLS

Required

A bachelor’s degree in education, English Language, or any related field
A teacher training qualification in English language (PCELT, CELTA, TESOL, etc.)
A minimum of 5 years of relevant experience coordinating training and/or language courses/programs, and supervising and/or training teachers
A minimum of 5 Years of experience overseeing development, language, and community empowerment programs, preferably in the MENA region
Native or near-native speaker of English
Professional competency in Arabic, spoken and written
Extensive knowledge of English language teaching methods, approaches, and materials
Extensive knowledge of private needs, trends in development and donor priorities
Experience in curriculum development and assessment planning preferred
Computer literacy in MS Office
Ability to multi-task and prioritize responsibilities
Must possess problem-solving skills
Organization skills
Manage time efficiently
Able to work under pressure and meet deadlines
Ability to delegate and supervise work meticulously
Approachable and professional
Proactive and goal-oriented, able to set and pursue objectives
Impeccable communications skills, both written and oral
Social and emotional intelligence, skills in persuasion and negotiations
Service-oriented: Actively looking for ways to help people
A self-starter, positive work attitude and a team player
Respects and exercises confidentiality
Dependable and professional

To apply for this position please submit your CV along with a cover letter to the following email:

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