JOB DESCRIPTION

The collaboration will start in November/December 2026.

The main duty station will be the Country Office in Yangon, with frequent field visits to all country offices.

The Operations manager responds to HoM and will work in collaboration with the staff working in the country and with the relevant services in HQ.

SCOPE OF POSITION

The Operations Manager (OM) contributes to the overall mission coordination and support management of the overall program ensuring effective and efficient systems in its different aspects: staff, logistics, budget and procedures’ respect, security.

OM takes specific responsibility for coordinating and managing the support systems (Administration, Logistics, HR, registration in the country, security).

KEY RESPONSIBILITIES AND DUTIES

Coordination and overall supervision of Country’s programmes and procedures
Supervising the administration and application of the CESVI internal procedures for the Country
Collaboration with the Country Administrator and with CESVI Administrative Area Coordinator (AAC) in HQ for the accounting and expenses verifications of the projects,
Ensure quarterly monitoring visits to the field offices also for Administrative and internal audit checks and compliance procedures
Management of CESVI offices, goods, documentation and procurement
Efficient supervision of CESVI offices
Means and goods supervision
Check that logistics systems including warehouse storage, control of and reporting on the use of supplies/items are carried out in accordance with CESVI and Donor procedures and policies
Managing procurement procedures in collaboration with HQ dedicated staff involved.
Supervision of correct filing and conservation of projects’ documentation.
Supervision and coordination of potential opening of new offices (in coordination with the Regional Manager/Area Manager and Security Manager/Security Consultant) if necessary to guarantee operations in the country
Supervision the monitoring of field operational offices, proceeding, in accordance with the Head of Program, Program/Project Managers and Administrators, to their organization and ensuring their full operation
Supervising administration and application of the CESVI internal procedures for the Country with reference to the organization of each office;
Human Resources management
Supervision on all local human resources about the contract, ensuring compliance of operations with local employment law including NGO law, tax, employment, Health and Safety, Insurance and any other applicable law. Conduct and record periodical meeting with staff to verify activities implementation, problems and getting solutions
Ensuring that CESVI HR policies, terms and conditions are applied
Provide training on security, procurement, admin, logistics for newly recruited staff or refreshment training or other needed training
Implementation of HR Policy and Code of Conduct
Verify that all new employees receive the HR Policy/Code of Conduct training as part of their induction;
Ensuring all new employees receive the HR Policy/Code of Conduct training as part of their induction;
Ensuring compliance with CESVI HR Policy and Code of Conduct within his/her area of responsibility;
Follow up and address HR issues appropriately.
Act in accordance with national legislation for Myanmar
Check and monitor the respect of national legislation regarding registration of CESVI in the Myanmar and any other legal provisions affecting NGOs’ work
Ensure compliance with local regulations and local labor law.
Security Management
Guaranteeing the respect of CESVI Security Plan and other rules and regulations on security, in close collaboration with the Security Manager/Security Advisor/Security Consultant
Having constant contact with the Area Manager/Regional Manager and the Security Manager/Security Advisor/Security Consultant to coordinate actions to be undertaken
Timely information sharing with staff in the country
Participating actively in security coordination mechanisms present in the Country
Setting, in coordination with HQ and the Security Manager/Security Advisor/Security Consultant, potential rules and regulations to strengthen security for CESVI staff, means and goods
Keep communication with key informants, in coordination with Security Manager/Security Advisor/Security Consultant
Strengthen and promote CESVI image in the Country and in Italy
Cooperation with the HoM and the Communication and Fund-Raising HQ Offices for all communication, awareness and fundraising activities implemented in and for the country
In coordination with the HoM and the Communication Department, participate to visibility and communication activities and give interviews in person or by phone
Send to communication department updates, news or success stories from the field
In case of emergencies and in coordination with the HoM, prompt sending of pictures and updates, coordination Teams calls with HQ and phone interviews with the press
In coordination with the HoM, support the organization of journalists’ and testimonials’ missions on the field and operational management of missions in the agreed periods
ESSENTIAL REQUIREMENTS

Education

Master’s degree in international relations, development studies, business administration, logistics, or related fields.
Professional Experience

6+ years of experience in operational, administrative, or logistics management within international NGOs.
Prior work in Myanmar/Southeast Asia or in complex/volatile humanitarian contexts.
Solid background in managing Logistics, Procurement, Finance/Admin, HR, and Security.
Proven experience with donor procedures (EU, UN, FAO, WFP, UNDP), ECHO, etc.) and audit/compliance checks.
Direct experience in implementing security protocols and managing local HR according to national labor laws.
Skills & Competencies

Strong skills in procurement, inventory control, and field office setup/management.
Security & Compliance: Risk monitoring, enforcement of security plans, and statutory/NGO legal compliance.
Ability to manage, mentor, and train national teams across multiple field offices.
Self-motivated, proactive, resilient and able to work independently.
Highly result-oriented with the ability to manage workload and stress
Solid diplomatic skills with the ability to manage a variety of internal and external relationships
Full proficiency in English (written and spoken).
Adaptability, strong problem-solving, context sensitivity, and effective communication with HQ and local actors.
DESIRABLE REQUIREMENTS

Prior experience in Myanmar
prior experience in a similar role
Hostile Environment Awareness Training (HEAT)

Please Send your resume/CV