Job Summary

Acting as the primary assistant to the Operations Manager (OM), you will support in carrying out INSO operations in Raqqa and Aleppo, including but not limited to finance, logistics, procurement, admin tasks, and functions. The position will be part of the Operations team and will require frequent travel to Aleppo

Main Responsibilities

Logistics & Procurement

Assist the supervisor in procurement activities, in collaboration with Operations and Program teams
Ensure the procurement process is as per the SOPs, with proper documentation supporting all the purchases
Assist with the identification of suitable vendors, the collection of price quotes, the documentation of the procurement process, and the management of electronic and paper procurement files
Coordinate all logistical arrangements for project-related events, workshops, seminars, and other training activities
Help manage and administer office resources, including office space, assets, including laptops, and other related office systems and equipment.
Ensure all assets are tagged and keep a record of the movement of assets.
Administration

Manage travel arrangements, including staff air tickets, transport, and accommodation for business purposes
Support the organization of team events (meetings, workshops, etc.).
Maintains a central filing system for required documents and forms.
Support the development and systematic management of internal policies and their implementation across INSO operations
Organize and process purchase requests, quotations, purchase orders, and goods received notes, and submit to finance for payment.
Help conduct compliance checks, donor due diligence, and other regulatory responsibilities.
Fulfill other administrative functions as required
Organize flight bookings for all staff and goods, and ensure all staff and goods have proper documentation before traveling
Process petty cash transactions. Issue cash advances as authorized. Set up and manage a record system for the sums advanced.
Collect the supporting documents to close all outstanding advances before the month-end.
Process mobile-phone transactions (and/or coordinate payments with Hawalas when they are in place and not centralized at the main country office). Collect and file confirmations of receipt from the final beneficiaries.
Knowledge, Skills, and Experience

Essential:

5+ years of relevant work experience, preferably with INGOs.
Proficient English and local language skills, both written and verbal.
Proficient in Microsoft Office tools.
A Degree in Business Administration, Supply Chain, HR, Logistics, or a relevant field.
Attention to detail and ability to multitask
No travel restrictions
Nice to Have:

Other language skills, both written and verbal.
Open-mindedness and self-confidence.
Acceptance and understanding of humanitarian principles.
Strong ethics, with the ability to manage confidential data.
High degree of autonomy.

Please submit completed applications and reference “Operations Officer – Raqqa” in the subject line. Applications should be in English and include:

An updated CV (maximum 3 pages).
A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.