Overview

Languages
English

Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Communication, general
Business administration and management, general
Project management
Experience
2 years to less than 3 years

Responsibilities

Tasks
Act as spokesperson for an organization
Address customers' complaints or concerns
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Set up cost monitoring and reporting systems
Maintain and manage digital database
Answer clients' inquiries and provide information
Answer inquiries and provide information to customers
Answer written and oral inquiries
Receive and log complaints
Document work completed
Prepare and/or deliver educational, publicity and information programs, materials and sessions
Gather, research and prepare communications material
Co-ordinate workshops
Liaise, consult and communicate with engineers, architects, owners, contractors and subcontractors on changes and adjustments to cost estimates
Explain procedures, risks and benefits to clients
Assist in the preparation of brochures, reports, newsletters and other material
Produce informational materials to increase awareness of services available

Experience and specialization

Computer and technology knowledge
MS Word
MS Excel
MS PowerPoint
MS Outlook
MS Project
Zoho CRM
MS Office
Enterprise resource planning (ERP) software
MS Windows
Internet
Desktop publishing software
Area of specialization
Project management
Additional information

Personal suitability

Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Team player
Initiative
Dependability
Reliability
Ability to multitask
Punctuality
Quick learner
Honesty

Please send your resume/CV